English  Deutsch  Українська  Polski 
ISO 17100:2015 Quality Standard

ISO 17100:2015 Translation Services Standard

At SLAVIS, the ISO 17100 quality standard is central to our work. Its requirements for translation quality and data security ensure a consistently high standard of service.

Our procedures strictly adhere to ISO 17100 guidelines. Below, we present key requirements that certified translation providers must meet.

Slavis – ISO 17100 standard

Need a document translated?

Get an instant estimate for translating your documents or website. Request a free quote today!

Translations compliant with ISO 17100

Our compliance with ISO 17100 ensures our clients that:

  • our translators are certified professionals with verified qualifications and experience
  • every translation undergoes additional quality checks
  • our project managers are experts in the translation industry.

Additionally, ISO-compliant translation services mean that:

  • every step of the process is monitored and recorded in our quality management system
  • we strictly follow our clients’ instructions and expectations
  • each stage of the translation is executed according to the plan and deadlines.

ISO 17100 compliance guarantees reliable, timely, and agreement-based translations delivered by industry specialists.

ISO 17100:2015 – Quality Standard

ISO 17100:2015 is the most recent and rigorous international quality standard for translation services, approved by CEN (European Committee for Standardization) and implemented in Poland by the Polish Committee for Standardization.

The ISO 17100:2015 Translation Services standard replaces the previous ISO 15038 and introduces enhanced requirements.

The standard covers:

  • the competencies of translators, reviewers, and project managers
  • qualification development paths for translation professionals
  • quality management procedures
  • monitoring and documentation of the translation service process.

Competencies of Translation Professionals

The ISO 17100:2015 standard requires that each translation project involves at least two qualified specialists. Each of them must demonstrate sufficient qualifications, experience, or education confirming they possess the skills and knowledge necessary to perform their tasks to a professional standard.

Additionally, all procedures related to the translation service must follow defined protocols, be subject to control, and be documented.

Translator Qualifications under ISO 17100:2015

To meet the ISO 17100:2015 standard for translator qualifications, at least one of the following conditions must be fulfilled:

  • a recognized university degree in translation studies
  • a recognized university degree in any other field plus two years of full-time translation experience
  • five years of full-time professional translation experience

Reviewer Qualifications under ISO 17100:2015

Reviewers performing additional checks on translated content must meet the same qualifications and competencies as translators AND have practical experience in translating and/or reviewing texts in the relevant field.

Project Manager Qualifications under ISO 17100:2015

Individuals responsible for managing translation projects should:

  • possess relevant, documented competencies
  • have thorough knowledge of the translation industry
  • continuously expand their knowledge and develop new skills to meet evolving client expectations.

Project managers' knowledge and competencies must be continuously enhanced through participation in both external and internally organized courses and training sessions focused on:

  • translation processes,
  • new technologies,
  • software and trends in the translation industry.

to ensure ongoing professional development.

ISO 17100-Compliant Quality System

The ISO 17100 standard requires a set of procedures aimed at maintaining the highest quality of translation services. This includes mandatory additional checks by an independent specialist and the systematic documentation of all performed tasks.

Slavis – Certified ISO 17100:2015 Compliance

For many years, Slavis Translation Agency has held ISO 17100:2015 certification, consistently renewed through detailed audits verifying full compliance with the required guidelines.

Need a Quote?

Go to the form, select your languages, and send us your files or inquiry!
Get a Quote »

Polski  /  Deutsch  /  English

2025 Slavis copyright